My widgets will not let me update

  • Profile Image
    lesliebcondon
    Asked on January 04, 2022 at 02:07 PM

    Hi, I'm trying to get the names of the items on my widgets to update while I edit my form and they will not update.


    I've done this several times in the past with no problems, I'm wondering what's going on.


    Thanks!

  • Profile Image
    EltonCris
    Answered on January 04, 2022 at 07:42 PM

    Hi,

    To further clarify, are you referring to the Gift Registry Widgets in your forms that don't update? Is it the quantity number that you have defined that doesn't update on the live form? So far upon checking, the quantity numbers and the names seem accurate.

    Example:

    uc?id=159PVvpnxXDRdnvaJKyi5_jqnVzhmkYJi

    If I have misunderstood your question, we would greatly appreciate more details so we can further investigate and assist you better.

    Thank you!

  • Profile Image
    lesliebcondon
    Answered on January 04, 2022 at 09:11 PM
    Hi, thanks for responding! Yes the gift registry widgets. It’s actually the
    names, for example: “clear as day” “Himalayan Salt” etc. none of that nor
    the number will change when I try to edit.
    ...
  • Profile Image
    Kenneth_C
    Answered on January 05, 2022 at 03:21 AM

    Hi there,

    Thank you for clarifying, can you please try to delete the Gift Registry Widget, set it up again, and make a test submission, then let us know if the issue still persists?

    Awaiting your response.

    Best.