CD Shop chilirecords

  • Jotaporta
    Asked on April 17, 2014 at 8:28 AM

    hi there

    I created a shop form with payment method visa or paypal. The shop is in switzerland (www.chilirecords.net/shop).

    when I try to order, a message appears: The merchant country is not supported. Why does this happen?

    Do I have to adjust any settings in my paypal-account?

     

    thanks for helping

     

    best regards

     

    dieter senn

  • Welvin Support Team Lead
    Replied on April 17, 2014 at 11:41 AM

    Hi Dieter Senn,

    Paypal Pro is only available with counties like USA, Canada and UK. You are from Switzerland so I would advise using Paypal Standard Instead:

    CD Shop chilirecords Image 1 Screenshot 20

    Thanks