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    CD Shop chilirecords

    Asked by Jotaporta on April 17, 2014 at 08:28 AM

    hi there

    I created a shop form with payment method visa or paypal. The shop is in switzerland (www.chilirecords.net/shop).

    when I try to order, a message appears: The merchant country is not supported. Why does this happen?

    Do I have to adjust any settings in my paypal-account?


    thanks for helping


    best regards


    dieter senn

    Page URL:

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    JotForm Support

    Answered by Welvin on April 17, 2014 at 11:41 AM

    Hi Dieter Senn,

    Paypal Pro is only available with counties like USA, Canada and UK. You are from Switzerland so I would advise using Paypal Standard Instead: