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Form submissions: Unable to download files. Broken linksAsked by tony.planos on April 17, 2014 at 09:51 AM
You should be able to access the files from your form submissions page:
If your form has notification settings, you will also receive the file via email.
I can access submissions great! what I'm having difficulties with are attachments (from the Drag & Drop Widget) embedded in the form whcih are part of the submission. When I click the link to the attachment it displays a broken link that looks like this:This XML file does not appear to have any style information associated with it. The document tree is shown below.<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>04606571F903DED7</RequestId><HostId>NTLwY/bT98dqRYqLr4AiCAe1+VAoLXqcEWH5is/ae1shF5jK/VSmNvDj9RjnMDWt</HostId></Error>
JotForm Support Manager
I have opened a ticket to request the fix for this problem.
You will be notified on this thread where our developers have an update for it.
Evolve Partners LLC
Galleria Financial Center
5075 Westheimer Road, Suite 1177
Houston, TX 77056
Thank you for reporting this. This is now fixed.