form does not send complete address

  • Profile Image
    Andrea
    Asked on April 17, 2014 at 11:12 AM

    I created a contact form with Jotforms.  The form looks great and opens in a seperate popup window.  However, only the first and last name, email and the description are received in the email that is sent to us.  The street address and the town, state and zip are not received in the email to us even though they are marked as required.  Can you help?  Below is the code that is provided by Jotforms for embedding:

    <a target="_blank" href="javascript:void( window.open('http://form.jotform.us/form/40826727092155', 'blank','scrollbars=yes,toolbar=no,width=700,height=500'))">Estimate Form</a>

     

    the form itself:  http://www.jotform.com//?formID=40826727092155

     

    Thanks!

    Andrea Cagiano

  • Profile Image
    BDAVID
    Answered on April 17, 2014 at 01:51 PM

    Hi, I would recommend you to delete the current email notifcation:

    Then set up your email notification again. Once you do it, remove the embedded code from your page, and replace it with the iFrame code of your form. Hope this helps you, let us know what happens.