What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox integration is not working. Can you help?

    Asked by NPCcomp on April 17, 2014 at 01:52 PM

    Hello

    I've followed the steps set out below and get positive responses along the way indicating that Dropbox is connected with JotForm.

    However, when I complete a test run by filling in the form and submitting it, I don't see any results in the dropbox folder. 

    Do you have any suggestions?

     

    dropbox JotForm height png
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    JotForm Support

    Answered by Mike_T on April 17, 2014 at 03:16 PM

    Thank you for contacting us.

    This is quite strange, but probably something went wrong during the integration. The 'Prefix with Date' option should add a 'Submission Date' value to the path:

    Please try to remove the Dropbox integration, and then add it back.

    If this does not help, please let us know.