Dropbox integration is not working. Can you help?

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    Asked on April 17, 2014 at 01:52 PM


    I've followed the steps set out below and get positive responses along the way indicating that Dropbox is connected with JotForm.

    However, when I complete a test run by filling in the form and submitting it, I don't see any results in the dropbox folder. 

    Do you have any suggestions?


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    Answered on April 17, 2014 at 03:16 PM

    Thank you for contacting us.

    This is quite strange, but probably something went wrong during the integration. The 'Prefix with Date' option should add a 'Submission Date' value to the path:

    Please try to remove the Dropbox integration, and then add it back.

    If this does not help, please let us know.