Suspended Account(Fraudulent credit card)

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    A Wiliams 
    Asked on January 05, 2022 at 03:51 AM

    Account auto suspended again ..

    Please remove the suspension .. Also, it's declining all my cards.

    What should I do .. If possible can you call on my # ??

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    Billy_G
    Answered on January 05, 2022 at 04:29 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    We apologize for any inconvenience this has caused you.

    The Jotform Support team is only available through this forum at the moment. Rest assured that we can help you with your concern.

    I've already reactivated your account so kindly try again. If the payment fails again a couple of times, please stop the attempt to prevent your account from being suspended again. Then, contact us back and let us know the plan(e.g. Bronze monthly) you'd like to avail of so we can send you a custom payment link.

    We'll be waiting for your response.