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sebartsAsked on April 17, 2014 at 10:06 PM
One of our users who has installed Norton Antivirus on her machine said that when she went our form on your site that she got a warning?
With heartbleed etc...we are concerened.
Can you please let us know what is going on.
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Jeanette JotForm SupportReplied on April 18, 2014 at 12:24 AM
We have already contacted Norton in order to whitelist the domain jotformpro.com , all of our other domains are ok.
Can you please use this link instead?
http://www.jotform.com/form/40931208638960I hope this sorts out the issue meanwhile.
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Jeanette JotForm SupportReplied on April 18, 2014 at 12:34 AM
As a matter of fact , it mightl take around 2 weeks to get jotformpro.com to be whitelisted by Norton Support
https://safeweb.norton.com/reviews?url=jotformpro.com
However, the rest of our domains are correctly rated by norton
https://safeweb.norton.com/reviews?url=jotform.com
https://safeweb.norton.com/reviews?url=jotform.us
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sebartsReplied on April 18, 2014 at 1:01 AMis this form safe?
regardless?
Why was it not whitelisted?
Tom Montan
Director of Operations & Marketing
282 South High Street
Sebastopol, CA 95472
tomm@sebarts.org
http://sebarts.org/
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
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CesarReplied on April 18, 2014 at 2:02 AM
Thank you for your input. We have already forwarded Norton the neccesary information to whitelist the site. The form is safe regardless off what the Norton Application state for forms on domain JotFormPro.com.
We already have a system in place to eliminate forms that violate our terms of use.
Thank you.
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sebartsReplied on April 18, 2014 at 3:00 AMto be clearer-
does the latest Heartbleed virus impact jot form?
Tom Montan
Director of Operations & Marketing
282 South High Street
Sebastopol, CA 95472
tomm@sebarts.org
http://sebarts.org/
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.
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Elton Support Team LeadReplied on April 18, 2014 at 3:06 AM
@Tom
Yes, all good and fixed! All Jotform web servers are already patched against vulnerable OpenSSL called Heartbleed after its disclosure.
You can find out the result here:
http://filippo.io/Heartbleed/#secure.jotform.com
http://filippo.io/Heartbleed/#form.jotform.com
http://filippo.io/Heartbleed/#www.jotform.com
Regards!