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quintessentialgroupllcAnswered on January 05, 2022 12:39 PM
what web browser works best with jotform? i still am not getting the email responses and now I sent an email to be completed and it didn't go through.
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Jessica JotForm SupportAnswered on January 05, 2022 12:40 PM
Hello,
As your account has been suspended, I have forwarded this ticket to our reviewer team. We will be in touch with you regarding the updates.
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Parker JotForm SupportAnswered on January 05, 2022 03:12 PM
Hello,
The review team has taken a look at your account and has requested you do the following in order to reactivate it.
1. The URL where your form is used.
2. Your website or proof of affiliation to a legitimate institution.
We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Send these proofs to reviewers@jotform.com with Thread #3642092 as your subject. We will let you know about the status of your account after a thorough review of your proofs.
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quintessentialgroupllcAnswered on January 12, 2022 04:55 PMWhy has the account been suspended again.
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Parker JotForm SupportAnswered on January 12, 2022 05:59 PM
Hello,
Did you start an email to the review team to get your account reactivated? If so I would respond to that to see if they know why your account got suspended again as you already had direct communication with the people that you need to help you.
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Qunedas E SmithAnswered on January 23, 2022 07:37 PM
Can you please reactivate my account. My email is info@qgcs.services and my new website is qgcs.services
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Jessica JotForm SupportAnswered on January 23, 2022 09:01 PM
Hello,
It appears your account has been suspended again. Kindly allow me some time to get in touch with our reviewer team. We will notify you via this ticket.
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Jessica JotForm SupportAnswered on January 24, 2022 01:02 AM
Hello,
We apologize for this inconvenience. Our system has accidentally suspended your account. Our reviewer team has now reactivated your account. Kindly try to log in again and let us know if you encounter any difficulty.