form wont submit?

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    TORC_Club
    Asked on January 05, 2022 at 01:18 PM

    I've created my form, but I can't get it to submit when all the required fields are filled.

    https://form.jotform.com/220043900202031


    It just appears to do nothing when I click on the submit button and no submissions are shown as being collected.

    What did I miss? Thanks!

  • Profile Image
    parker
    Answered on January 05, 2022 at 05:13 PM

    Hello,

    When you try to submit your form can you check the console log and what it says and post a screenshot of it here so we can take a look at what might be happening there?

    https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers/

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    Thanks

  • Profile Image
    TORC_Club
    Answered on January 05, 2022 at 06:12 PM

    I just figured it out... even though I said the credit card was not a required entry... inside the credit card setup it was tagged as needing a selection. This hung it up but gave no error messages. Once it turned the internal option off it worked fine.

    Thanks though!

    Andrew

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    VincentJay
    Answered on January 05, 2022 at 06:25 PM

    Thank you for updating us.

    We're glad that you manage to fix the issue.

    Please contact us again if you need assistance.