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TORC_ClubAsked on January 5, 2022 at 1:18 PM
I've created my form, but I can't get it to submit when all the required fields are filled.
https://form.jotform.com/220043900202031
It just appears to do nothing when I click on the submit button and no submissions are shown as being collected.
What did I miss? Thanks!
Page URL: https://form.jotform.com/220043900202031 -
Parker JotForm SupportReplied on January 5, 2022 at 5:13 PM
Hello,
When you try to submit your form can you check the console log and what it says and post a screenshot of it here so we can take a look at what might be happening there?
https://www.jotform.com/help/453-how-to-get-a-console-report-from-most-common-browsers/
https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/
Thanks
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TORC_ClubReplied on January 5, 2022 at 6:12 PM
I just figured it out... even though I said the credit card was not a required entry... inside the credit card setup it was tagged as needing a selection. This hung it up but gave no error messages. Once it turned the internal option off it worked fine.
Thanks though!
Andrew
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VincentJayReplied on January 5, 2022 at 6:25 PM
Thank you for updating us.
We're glad that you manage to fix the issue.
Please contact us again if you need assistance.