log in struggles

  • Profile Image
    NACAC
    Asked on January 05, 2022 at 03:36 PM

    I have two accounts and I can not log in to our main NLADA account. I've reset the password several times to no avail. It's urgent that I access our account. HELP

  • Profile Image
    Jeanette
    Answered on January 05, 2022 at 09:42 PM

    The username NLADA does not exist, can you share the email address associated with the account?


  • Profile Image
    STEPHANIE GRIFFITH RIchardson 
    Answered on January 05, 2022 at 10:06 PM
  • Profile Image
    Dagmar_B
    Answered on January 06, 2022 at 03:26 AM

    Hello,

    I have flushed the login attempts for your account under the Email you provided. You should be able to log in.

    Did you receive the password reset emails? If so, try logging in with your email or if that does not work with the account name.

    Fell free to contact us again if the problems persist.