log in struggles

  • NACAC
    Asked on January 5, 2022 at 3:36 PM

    I have two accounts and I can not log in to our main NLADA account. I've reset the password several times to no avail. It's urgent that I access our account. HELP

  • Jeanette JotForm Support
    Replied on January 5, 2022 at 9:42 PM

    The username NLADA does not exist, can you share the email address associated with the account?


  • STEPHANIE GRIFFITH RIchardson
    Replied on January 5, 2022 at 10:06 PM
  • Dagmar_B
    Replied on January 6, 2022 at 3:26 AM

    Hello,

    I have flushed the login attempts for your account under the Email you provided. You should be able to log in.

    Did you receive the password reset emails? If so, try logging in with your email or if that does not work with the account name.

    Fell free to contact us again if the problems persist.