Downloads not working?

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    Aviagen
    Asked on January 05, 2022 at 05:05 PM

    Hello,

    I've tried to download my forms multiple times now, but i'm not able to get them ZIPped or even as an excel.

    Kind Regards,

    Wouter

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    Jessica_H
    Answered on January 05, 2022 at 10:17 PM

    Hello,

    Could you kindly elaborate on which form are you referring to? Please note that depending on the number of submissions within the form, it may take some time for the download to be generated. 


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    Aviagen
    Answered on January 06, 2022 at 04:32 AM

    Hello,

    It's my form for "Living Our Core Values". I've never had this problem. Only a total of 100 submissions.

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    gerardw
    Answered on January 06, 2022 at 06:44 AM

    We apologize for the incovnenience.

    We have an issue with file export and it was fixed by our developers. Could you try again downloading the submissions as PDF for this form and let us know the update?