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AviagenAsked on January 5, 2022 at 5:05 PM
Hello,
I've tried to download my forms multiple times now, but i'm not able to get them ZIPped or even as an excel.
Kind Regards,
Wouter
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Jessica JotForm SupportReplied on January 5, 2022 at 10:17 PM
Hello,
Could you kindly elaborate on which form are you referring to? Please note that depending on the number of submissions within the form, it may take some time for the download to be generated.
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AviagenReplied on January 6, 2022 at 4:32 AM
Hello,
It's my form for "Living Our Core Values". I've never had this problem. Only a total of 100 submissions.
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Girish JotForm SupportReplied on January 6, 2022 at 6:44 AM
We apologize for the incovnenience.
We have an issue with file export and it was fixed by our developers. Could you try again downloading the submissions as PDF for this form and let us know the update?