Attached files aren't showing in tables

  • Profile Image
    ACMcommunity
    Asked on January 05, 2022 at 07:22 PM

    Hi,

    I have a form that has worked for over year. But today files that have been uploaded to the form are not coming into jotform.


    This is the form, it has happened with all submissions today: https://form.jotform.com/201908517431048

  • Profile Image
    Mianala
    Answered on January 06, 2022 at 01:38 AM

    Hi there,

    Thanks for reaching out to us!

    I just tested the cloned version of your form and uploaded file has been attached.

    1641450932_61d68db4e836e_

    Please give it try and let us know if the issue still persists.


  • Profile Image
    panoramacharters.one
    Answered on January 06, 2022 at 02:24 AM

    I am also facing the same issues and looking for a proper guidance.Maybe someone will help me as well. Thank you 

    Panorama charter

  • Profile Image
    Mianala
    Answered on January 06, 2022 at 03:44 AM

    I have tested the cloned version of your form but I could not replicacte the issue on my end.

    I checked your tables and I saw the uploaded files in.

    1641458441_61d6ab094e8a7_

    Could you please set this field as Required and allow us to send a submission test on your form?


    1641458353_61d6aab1330be_

    Looking forward to your reply.