Login and PW

  • Profile Image
    Asked on July 29, 2011 at 12:15 PM


    I have developed a formular some weeks ago, and I do not remember my login and password.


    How can I recover them.




    Nota : The formula has the following reference : <script src="//form.jotform.com/jsform/11692130167"></script>



  • Profile Image
    Answered on July 29, 2011 at 03:46 PM

    Bon jour François,

    Your form was created under a guest account, which is only as good as the lifetime of your browser cookies. If the cookie associated with your guest account becomes deleted or changed, you will lose access to your forms.

    The only way to restore access is to register a free Jotform account. Be sure to enter the same email address that you used for the form's notication to have these forms transferred over to the newly registered account.

    Let us know if you need more help regarding this. Thank you and have a great day!