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    Candace C 
    Asked on January 06, 2022 at 08:37 PM

    Hello, I am having trouble upgrading my accounts, my forms expired.

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    Vick_W
    Answered on January 06, 2022 at 10:32 PM

    Hi there,

    Your account status was changed to "Overlimit" as you used more than the allowed storage limit.

    Could you please tell us the issue exactly that you are facing when you try to upgrade your account? Please share a screenshot if you see any errors.

    https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

    Looking forward to your reply.

    Thanks