- srekenAsked on April 19, 2014 at 10:40 AM
Why Why Why is it I m getting unable to deliver error messages again when it has been working pewrfectly. This constant checking is using up valuable submission quoter and is not fairPage URL:
- CesarAnswered on April 19, 2014 at 12:26 PM
From my understanding. I believe you are referring to the form: ENQUIRY FORM (40953576257363).
On our Email System, it appears as though the emails are being correctly send out to email address: email@example.com
Current Server: /var/log/jotform/amazonSES.log:[19/Apr/2014:10:24:00 -0400] 41083945046960 AmazonSES Sent email to firstname.lastname@example.org - MessageID:000001457a5f5acb-7cf0995a-0232-4d07-9133-899e3683ae8e-000000 - RequestId:40446013-c7ce-11e3-97b1-81468186449d /var/log/jotform/amazonSES.log:[19/Apr/2014:10:31:05 -0400] 41083945046960 AmazonSES Sent email to email@example.com - MessageID:000001457a65d435-883a9bf3-c484-4b20-9546-528ac2143bda-000000 - RequestId:3d2b1cc5-c7cf-11e3-9630-6107a6ac7e4f /var/log/jotform/amazonSES.log:[19/Apr/2014:10:33:59 -0400] 41083945046960 AmazonSES Sent email to firstname.lastname@example.org - MessageID:000001457a687edd-86936d64-f3ce-4cdc-b2ea-56a3adb2c5bf-000000 - RequestId:a5558682-c7cf-11e3-86d2-7523140733a1 /var/log/jotform/amazonSES.log:[19/Apr/2014:10:35:40 -0400] 41022640465344 AmazonSES Sent email to email@example.com - MessageID:000001457a6a0941-e0a06b53-d008-4e65-9fbc-b9732b3437b4-000000 - RequestId:e182570f-c7cf-11e3-8d90-0373d4a040d1 /var/log/jotform/amazonSES.log:[19/Apr/2014:10:38:53 -0400] 40953576257363 AmazonSES Sent email to firstname.lastname@example.org - MessageID:000001457a6cf985-505f7fd0-ad37-487b-94bf-167fd78b1e73-000000 - RequestId:544cc856-c7d0-11e3-9e13-c9b98f717ffa
Please verify that your email account is not blocking these emails. Do also make sure to whitelist the doamins used by JotForm to send out emails:
You can also try setting the sender email address as email@example.com.
Finally you can also try to use the free service Mandrill as the sender of your Email Alert. Mor information on this service can be found here:
Do let us know if you need further assistance. Thank you.