What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image


    Asked by basbursen on April 19, 2014 at 11:29 AM


    I just want to subscribe for 1 month only.Today you took another $9.95 from me.How will I cancel this subscribtion?

    Also,can I get my $9.95 back?

  • Profile Image

    Answered by basbursen on April 19, 2014 at 11:32 AM

    Alright,I think I managed to cancel.

    Now only question is if I can get my $9.95 back or not.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 19, 2014 at 01:47 PM

    Hello basbursen,

    Upon checking your account, I found that you have successfully cancelled your subscription. I have processed the refund for order #79499718. Please allow 4-7 days for the amount to reflect in your account.

    Thank you!