What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form over quota

    Asked by proworks on April 19, 2014 at 12:20 PM

    HI,

    I created a form and didn't reach the free account (100 submissions) and whenever i try to view my form it gives me the message (form over quota) Any possible solution for that

    Thanks

    form over quota Submissions message thanks
  • Profile Image

    Answered by Carina on April 19, 2014 at 03:02 PM

    I checked your account and you have a free plan, which includes 100 monthly regular submissions and 10 SSL (secure) monthly submissions. In this moment you have 14 SSL submissions which makes your account overlimit. I reset your SSL counter to 0 but we can only do this once. 

    To prevent future disabling of your forms, I recommend you to go to setup and embed> embed forms> uncheck the Secure forms option and embed your form again using your preferred method:

    If you need more than 10 SSL submissions you can choose to upgrade to other plan.

    Let us know if we can be of more assistance.