Form over quota

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    proworks
    Asked on April 19, 2014 at 12:20 PM

    HI,

    I created a form and didn't reach the free account (100 submissions) and whenever i try to view my form it gives me the message (form over quota) Any possible solution for that

    Thanks

  • Profile Image
    Carina
    Answered on April 19, 2014 at 03:02 PM

    I checked your account and you have a free plan, which includes 100 monthly regular submissions and 10 SSL (secure) monthly submissions. In this moment you have 14 SSL submissions which makes your account overlimit. I reset your SSL counter to 0 but we can only do this once. 

    To prevent future disabling of your forms, I recommend you to go to setup and embed> embed forms> uncheck the Secure forms option and embed your form again using your preferred method:

    If you need more than 10 SSL submissions you can choose to upgrade to other plan.

    Let us know if we can be of more assistance.