Changes are not reflecting in the form.

  • asimsidiqi
    Asked on January 7, 2022 at 1:26 AM

    I have did some changes in my form builder but its not reflecting on the form.

    What is the issue ?

    1641536761 61d7dcf9dcd73  Screenshot 10

  • Marina_V
    Replied on January 7, 2022 at 2:52 AM

    Hi,


    Thank you for contacting Jotform Support. We apologize for the inconvenience this has caused.

    Could you try changing the Question Text from File Upload Settings?

    1641541654 61d7f016a42c3  Screenshot 10

    Your form cache has been cleared as an initial troubleshooting. We have also cloned your form and the issue is not reflecting anymore

    https://form.jotform.com/220061548329958

    1641541806 61d7f0ae68b5c  Screenshot 21

    Should you have any questions, please let us know.

    Thank you.