What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I cancel my account?

    Asked by STCHS on April 19, 2014 at 11:26 PM
    my account
  • Profile Image

    Answered by Cesar on April 20, 2014 at 03:05 AM

    I have verified that your account subscription has now been canceled. Your account shows the following status on our system:

    User is scheduled to downgrade.
    Date: 2014-05-19 
    Reason: CANCEL

    Your account will no longer be charged and will remain on Premium status until the last paid payment cycle is complete.

    Do let us know if you need further assistance. Thank you.