Total Payment submissions for Free account

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    Jill_Allardyce
    Asked on January 07, 2022 at 06:32 AM

    Is it true I can only accept 10 total payments in the lifetime of my free subscription or is that per month?

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    Pamela_O
    Answered on January 07, 2022 at 07:01 AM

    Hi Jill,

    Thank you for reaching Jotform Support!

    Please know that for Free accounts, you can get up to 10 payment submissions every month. So when you reached 10 payment submissions for a specific month, this will be back to zero the following month.

    You may want to take a look at this link for more information about Free accounts: Understanding Your Account Usage and Limits

    Hope this information helps. Let us know if there's anything else that we can assist you.