Can we insert a cookie into a hidden form field?

  • Profile Image
    andre_andre390
    Asked on January 07, 2022 at 08:21 AM

    Hi.

    I need to get data from a cookie and insert it into a hidden form field, how to do it?

    My site is WordPress and the form needs to be embedded.

  • Profile Image
    Jovanne_A
    Answered on January 07, 2022 at 08:28 AM

    Hi, thank you for contacting support.

    I'm afraid that it is not possible to add a cookie to a field.

    The closest option we have is to create a prepopulated URL with UTM fields that you have on the form.

    GUIDE: Prepopulating-fields-to-your-jotform-via-url-parameters

    Please check and let us know if you have further questions.

    Thank you.

  • Profile Image
    andre_andre390
    Answered on January 07, 2022 at 08:33 AM
    This option is no good, because I need to manually enter the data in the
    URL.
    Is there no plugin or alternative?
    because without it we will unfortunately have to cancel our paid account
    with you, because we are not being able to get the origins of our leads
    Líder X-Mail de Suporte
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  • Profile Image
    Katherine_W
    Answered on January 07, 2022 at 08:47 AM

    Hi there,

    Happy to help!

    Would something like Jotform Analytics work for you instead? With our Analytics tool, you can analyze data, including tracking the Referral URLs of where your form respondents are coming from.

    In addition, we could also open a feature request with our development team in regards to your question: we could not guarantee that it would be implemented; however, we would update you via this thread if/when we get a response from our team. Would you like us to open a feature ticket request on your behalf?

    We look forward to your response.

  • Profile Image
    andre_andre390
    Answered on January 07, 2022 at 09:55 AM
    Hi.
    Jotform Analytics is no good, because all our leads are centralized in our
    CRM.
    It is essential that the leads arrive with their origin information which
    is inserted in the cookie.
    Without this we cannot map the origins of each lead, and Jotform Analytics
    is just a copy of GA and does not meet our needs.
    As for the resource, what is the cost to develop?
    Líder X-Mail de Suporte
    ------------------------------
    +55 11 3069-3939 <+551130693939>
    www.mediapost.com.br

    R. Joaquim Antunes, 727, 12º andar
    Pinheiros - São Paulo - SP
    ------------------------------
    NOSSOS VALORES
    ------------------------------
    felicidade excelência aprendizado responsabilidade
    ------------------------------
    [image:

    ------------------------------
    *AVALIE MEU ATENDIMENTO*
    [image:
    Normal]

    ...
  • Profile Image
    Rose_A
    Answered on January 07, 2022 at 10:45 AM

    Hi,

    Let me look into it and I will get back to you shortly.

    Thanks,

    Rose

  • Profile Image
    Rose_A
    Answered on January 07, 2022 at 10:55 AM

    Hi,

    If your goal is to get the origin of the filled-out form, you can add the Get Form Page URL widget to your form. It will put the Referrer URL of the form.

    More information here:

    https://www.jotform.com/help/287-how-to-capture-referrer-url/

    Please let us know if this works for you.

    Thanks,

    Rose

  • Profile Image
    andre_andre390
    Answered on January 07, 2022 at 11:11 AM
    No, it doesn't.
    I need to know if the lead came from CPC, social media, direct traffic,
    organic traffic, and so on.
    That is if the lead came to my site through CPC and then converted on some
    form I can't get the origin.
    So I need to be able to at least send via hidden field the cookie data.
    Best,
    Líder X-Mail de Suporte
    ------------------------------
    +55 11 3069-3939 <+551130693939>
    www.mediapost.com.br

    R. Joaquim Antunes, 727, 12º andar
    Pinheiros - São Paulo - SP
    ------------------------------
    NOSSOS VALORES
    ------------------------------
    felicidade excelência aprendizado responsabilidade
    ------------------------------
    [image:

    ------------------------------
    *AVALIE MEU ATENDIMENTO*
    [image:
    Normal]

    ...
  • Profile Image
    Afzal_P
    Answered on January 07, 2022 at 12:25 PM

    Hi,


    Unfortunately, there's no way to add cookies to the form fields.


    I recommend you to use our Google analytics widget. This will help you monitor your user activity on the form.

    You can use this widget to:

    Track form user activity and the duration of their visit

    See how long it takes customers to complete a sale on your order form

    Monitor how your contact form attracts visitors

    View the demographics and locations of people who fill out your surveys


    Google Analytics Widget


    Let us know If it works for you.


    Thank you.