What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What is the easiest way of asking my users to update a field?

    Asked by CMSELIT on April 20, 2014 at 01:15 PM


    I am building a form where I want my users to fill the details and at a later date change one of the field with their updated information.

    For eg the faults are reported and after an engineer visits the campus the 'FAULT STATUS' changes from 'Unresolved' to 'Resolved'. 

    It has to be a very user-friendly way (the optin of editing a link may not work).


  • Profile Image
    JotForm Support

    Answered by BDAVID on April 20, 2014 at 02:27 PM

    Hi, as far as I know  the only way to have a user updating information in a form submission is by going into an edit link received in a form autoresponder:

    You could also add the edit link on your email notification, so when the status changes, get the edit link, and email it to your client.

    Other than tha, the form can only be edited from your account, when you click on MY FORMS, select the form, click on Submissions, and on click on Edit.

  • Profile Image

    Answered by CMSELIT on April 20, 2014 at 03:04 PM

    ok, thanks.

    As my users will be filling several forms they may find it hard to keep track of the emails over a period of time! Not sure this option will  completely work.