Some form fields are not present on the autoresponder email

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    Asked on January 07, 2022 at 12:56 PM

    For some reason some of the fields in the autoresponder email are not appearing. For example, in our "EMPLOYEE SAM Apparel JAN 2022" form and in the autoresponder email, this field does not appear:

    Charcoal Changing Lives AZ Shirt{charcoalChanging40}${charcoalChanging}

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    Answered on January 07, 2022 at 03:20 PM

    Hello there,

    Thanks for reaching out to us.

    I'd suggest you to delete and recreate your autoresponder. Doing so, a new autoresponder will be created, reflecting all of your form fields.

    You can check out the related guide to learn more:

    Setting up an Autoresponder Email

    Let us know if you need any further assistance,