Some form fields are not present on the autoresponder email

  • sunamericanmortgage1
    Asked on January 7, 2022 at 12:56 PM

    For some reason some of the fields in the autoresponder email are not appearing. For example, in our "EMPLOYEE SAM Apparel JAN 2022" form and in the autoresponder email, this field does not appear:

    Charcoal Changing Lives AZ Shirt{charcoalChanging40}${charcoalChanging}


    Jotform Thread 3648857 Screenshot
  • Marco JotForm Support
    Replied on January 7, 2022 at 3:20 PM

    Hello there,

    Thanks for reaching out to us.

    I'd suggest you to delete and recreate your autoresponder. Doing so, a new autoresponder will be created, reflecting all of your form fields.

    You can check out the related guide to learn more:

    Setting up an Autoresponder Email


    Let us know if you need any further assistance,

    Regards