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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    jotform visual report builder not working

    Asked by dmomo on April 20, 2014 at 09:25 PM

    Hi it seems i am unable to create a visual report form my form https://www.jotform.com//?formID=33446322356351

     

    every time i try it will not finish loading the page. I have cleared my cache on both jotform and pc. Tried google and IE to no avail. Please can you help

    Page URL:
    https://www.jotform.com/page.php?p=reports&formID=33446322356351

    Screenshot
    JotForm visual report builder report builder
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    Answered by dmomo on April 20, 2014 at 09:36 PM

    It was working a few days ago but has stopped since i deleted and tryied to rebuild the report

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    Answered by dmomo on April 20, 2014 at 09:45 PM

    Looks like a similar problem to this http://www.jotform.com/answers/297671-Visual-Report-Builder-Not-working-Edit-button#7

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    JotForm Support

    Answered by ashwin_d on April 20, 2014 at 10:27 PM

    Hello dmomo,

    I'm sorry for the trouble caused to you.

    I was able to replicate the issue you are having. I did try to create a visual report and there seems to be some technical glitch. I am reporting this to our back end team. We will get back to you as soon as this issue is resolved.

    Thank you!

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    Answered by dmomo on April 21, 2014 at 05:20 AM

    Many Thanks i hope this gets resolved soon thanks for looking into it.

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    JotForm Support

    Answered by ashwin_d on April 21, 2014 at 06:28 AM

    Hello dmomo,

    Upon checking the ticket status, I found that it is already assigned to one of our developer. We will get back to you as soon as this issue is fixed.

    Thank you!

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    Answered by altpress on April 24, 2014 at 06:32 PM

    Same issue for me. Just a blank screen.

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    Answered by dmomo on April 25, 2014 at 04:59 AM

    Hi i dont know what you done but this was resolved for me a few days ago so big THANKS to the person who fixed it. All working again as it should do. Is there any chance of asking what the problem was????

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    JotForm Support

    Answered by alp_deniz on April 30, 2014 at 02:46 PM

    Good news, Visual Report issues have been resolved! Please let me know if you still experience any problems. 

    Thank you very much

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    Answered by classifiedsenate on October 10, 2016 at 02:03 PM

    Why does my Visual Report look like this: 

    I was expecting data bars.

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    JotForm Support

    Answered by KadeJM on October 10, 2016 at 04:20 PM

    @classifiedsenate

    It seems to me that you are having some sort of issue with your visual report for your form.

    Even though you appear to be having a related problem I've moved your issue to this new thread where we will help you instead.