Not received any communication pertaining to a refund..

  • naarealawards
    Asked on April 20, 2014 at 11:49 PM

    I have cancelled my subscription on 21st April'14 for a plan which i took on 17th April.

    Still, when I sent the cancel request, I have not received any communication regarding  a refund..

    I payed the subscription using a Credit Card.  

  • Ashwin JotForm Support
    Replied on April 21, 2014 at 12:08 AM

    Hello naarealawards,

    Upon checking your account, I found that you have already cancelled your subscription but not requested the refund. 

    I have processed the refund for order #INT140418-1168-37235. Please allow 4-7 business days for the amount to reflect in your account.

    Thank you!