My account has beenn placed on auto suspend, can you tell me why?

  • Darius Durak
    Asked on January 7, 2022 at 11:20 PM

    1641615585 61d910e130449  Screenshot 10

  • Jeric JotForm Support
    Replied on January 8, 2022 at 1:20 AM

    Hi there,

    I apologize to hear about your account being suspended. I've escalated this to our reviewers and as soon as we hear from them, we'll let you know.

    Regards!

  • Jeric JotForm Support
    Replied on January 10, 2022 at 11:48 PM

    Hi there,

    We've seen that one of your forms has fields for passwords which is not allowed per Term of Use.

    If you allow us to remove this, we may consider reinstating the account.

    Looking forward to hearing from youi.

    Regards!

  • Darius Durak
    Replied on January 10, 2022 at 11:55 PM
    Thank you for your notification.
    I apologise as I was unaware that was the case, please feel free to remove the offending form.
    Kind regards
    Darius Durak
    Get Outlook for iOS
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  • Jeric JotForm Support
    Replied on January 11, 2022 at 1:05 AM

    Hi there,

    Thanks for your response.

    We've reinstated your account. Please take time to read our Terms of Use to make sure that it won't happen again.

    Regards!