Renewal members

  • SouthEndARTS
    Asked on January 8, 2022 at 8:57 AM

    December & January we received square notifications of member payment and also notification of cancellation. Where on JotForm is the current list of SEA’s members and how can I make send a thank you automatically ?

    this is quite confusing.

    Jotform Thread 3650641 Screenshot
  • Rose JotForm Support
    Replied on January 8, 2022 at 9:18 AM

    Hi,

    You will be able to view the submissions of your membership form on Jotform Tables. It is where all submissions data are stored in excel format. You can get the list of the emails of your new members.

    1641651260 61d99c3cc1175  Screenshot 10

    Guide:

    https://www.jotform.com/help/269-how-to-view-form-submissions/

    In regards to sending thank you emails to your new members, you may need to use your email provider since Jotform only supports sending automated Notifications and Autoresponder emails associated with a form.

    Thanks,

    Rose

  • SouthEndARTS
    Replied on January 8, 2022 at 11:22 AM
    You are misunderstanding my concern.
    2 new recurring memberships were paid but I don’t see names. Michelle Walsh and Meghan Huntley.
    More than ever it is a privilege to be a part of SouthEnd ARTS.
    Warmly,
    K
    K. Liles, Founder, Board Director
    Volunteer Nonprofit Executive Director
    SouthEnd ARTS, 501(c)(3)
    2143 Park Road | Charlotte, NC | 28203
    704-359-7201
    https://southendarts.net/
    @southendarts_
    https://sharecharlotte.org/node/34139/edit?step=step_donations
    ...
  • Marina_V
    Replied on January 8, 2022 at 1:30 PM

    Hi,


    Thank you for your update.

    Payments processed with JotForm will automatically sync with your Square account.
    You'll be able to locate your payment history 
    in the Transactions section of your online Square Dashboard.

    https://squareup.com/help/us/en/article/6197-jotform-and-square

    I have also reviewed your Tables and I can see their names on the list.

    1641666518 61d9d7d6df3bb  Screenshot 10

    SouthEnd ARTS Membership Application · Tables (jotform.com)

    Let me know if we misunderstood your concern.

    Thank you.

  • SouthEndARTS
    Replied on January 10, 2022 at 8:11 AM
    HELP
    You are misunderstanding my question. Where do I find the list of the recent member renewals in the last 3 months?
    ...
  • Gilbert JotForm Support
    Replied on January 10, 2022 at 8:52 AM

    Hello,

    We're unsure as to what particular fields in your form are the member renewals connected to but if you are referring to the Date of Application, you can go to your form Tables (https://www.jotform.com/tables/201734243620041) and look for the Date of Application column. Just click the downward arrow beside it and you can sort the list either in ascending or descending order to see which are the most recent applications.

    1641822136 61dc37b844801  Screenshot 10

    If this is not the particular field you are looking for to determine the recent member renewals, just go to the correct form's table, locate the field/column for the member renewals (I'm assuming this would be a date field), and follow the same steps I mentioned above. This should sort the dates either from the oldest or the most recent date

    We hope this helps. Let us know if you have any other questions or concerns.