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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Asked by fleffers on July 29, 2011 at 09:51 PM

    Dear Sir or Madam,

    I think I found a bug:

    If you set up an Email notification for a form there are two ways to define the subject line: 1. reply to and recipient options (I am translating back from German, so things might be named differently in English): the subject is written across the big envelope 2. the email text editor where the subject line can also be defined.

    The problem: Changing the subject line in the text editor (2) DOES NOT change it in the generated emails; only changing it in the reply to and recipient options (1) does the trick.

    It would be nice, if the subject line could be uniformly changed from both places.


    Kind regards,


    Michael D.

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    JotForm Support

    Answered by liyam on July 29, 2011 at 11:49 PM

    Hello Michael,

    Thank you for your post.

    I tried what you did like emptying first the subject line on the email text editor, while there is there is something written on the reply to and recipient settings.  The email I received came in without a subject line.  So it seems that the email subject line is not affected.

    Can you tell us which of your forms is this happening?