Cant edit form

  • Profile Image
    Kenneth_C
    Answered on January 08, 2022 at 05:52 PM

    Thank you for reaching support,

    I checked the form and do see that the form is assigned to you:
    1641682111_61da14bf1c80b_f1.png

    Can you share a screenshot of what happens when you access the link?

    Here is how: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/.

    Also, can you please use a different browser(private window/incognito mode) to access the assigned link?

    Awaiting your response.
    Best.

  • Profile Image
    Brian 
    Answered on January 08, 2022 at 10:30 PM

    1641699009_61da56c14c071_Screenshot_2022

  • Profile Image
    Kenneth_C
    Answered on January 09, 2022 at 12:17 AM

    Hi there,

    If you meant, being able to edit/customize the form (add fields, change field labels, create conditions, etc.) then you are referring to Form Collaboration:
    1641705401_61da6fb9a71ab_w1.jpg

    Here is the related guide: https://www.jotform.com/help/419-understanding-form-collaboration/.

    Please have the form owner/creator add you as a collaborator.

    Best.