What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I create a "promotional code" field?

    Asked by Qudos on April 21, 2014 at 12:42 PM


    I'd like to know if I can include a "Promotional code" field in my form to make an special offer in the prices.

    Best regards,


    create prices hello
  • Profile Image
    JotForm Support

    Answered by Welvin on April 21, 2014 at 02:21 PM

    Hi Juani,

    If you are using one of our Payment Integrations, you can do so by following this guide: How-To-Add-Coupon-Code-in-the-Payment-Form.


  • Profile Image

    Answered by Qudos on April 22, 2014 at 03:12 AM


    I've added Paypal as payment tool to sell subscriptions (4 types). I've red the info but I can't find the way to add a coupon code in this case

    Please, could you help me?

    Thank you

  • Profile Image
    JotForm Support

    Answered by jonathan on April 22, 2014 at 04:05 AM



    The Add Coupon code option is available after you have added all of the products/items in the payment tool. It will be the next screen when you click on NEXT button in the Add product window.

    It should be after this screen

    Please retry again following the guide provided by my colleage



    Inform us if you still not able to do it.


  • Profile Image

    Answered by Qudos on April 22, 2014 at 10:45 AM


    When I click on "Save subscription", just only appear a mesagge to inform me that the integration was successful.

    We are talking about subscriptons. Perhaps, the coupon code doesn't work with that.

    Hoping to hear form you soon.

    Best regards and thank you for your patient


  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 22, 2014 at 11:05 AM


    Unfortunately, coupons are not available for subscriptions.

    Sorry about that.

  • Profile Image

    Answered by Qudos on April 23, 2014 at 04:25 AM

    Thank you.