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    How to apply processing fee to the total order value?

    Asked by jimuk69 on April 21, 2014 at 02:41 PM

    Just as a note I have been using a WordPress Paypal plugin recently whereby they allow a form to be set up so that it automatically adds a percentage processing fee e.g. 3.4%, to the total order value. Any thoughts on how I could apply something similar in within Jotform? or is this another change request?



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    JotForm Support

    Answered by Welvin on April 21, 2014 at 02:57 PM

    Hi Jim,

    Processing Fee could be under the Shipping Settings. However, you need it to apply to the total order value. How about using the Taxes option? 

    Example: http://www.jotformpro.com/form/41105886336961.

    You can change the text from Tax to Processing Free.

    However, this option is only applied to your form and when it submitted to Paypal, you will still see the word "Tax".


    Kindly try it and let us know if that works for you. If not, I will submit this as a feature request.


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    Answered by jimuk69 on April 24, 2014 at 06:44 AM


    Thank you, yep that works just fine for me. 

    I will look to include that now into my sites payment form.