How to setup Conditions on the form?

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    Asked on January 09, 2022 at 08:15 AM

    Is there somewhere I can go to recieve help or assistance with setting up conditions on my form 2022 Hire Authorization Form? I have started and realized this may be way over my head.

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    Answered on January 09, 2022 at 09:12 AM

    Hello @edelp,

    Thanks for reaching support.

    I would like to inform you that our forum is the main way to get support, you may alternatively contact us via email at  Please note that our forum is monitored 24/7 and we provide the same support for all of our users, free and paid.

    As for your query regarding setting up conditions on the form, I would encourage you to review the following guide that should help you understand setting up conditions on the form.

    Complete guide 👉 Smart-Forms-Using-Conditional-Logic

    However, If you face any issue, or need further assistance, feel free to get back to us with details of your requirements or if you could elaborate on what conditions you want to apply on your form so that we can better assist you.

    Best Regards!

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    Answered on January 09, 2022 at 08:09 PM

    Hello, I am working on a form and it looks like all of my conditional ducks are in a row except one path. When I select "interview type"- secondary and hiring decision "hired" nothing populates but Icannot find the condition that is throwing this. It should do the same thing that interview type "recruiter led" and hiring decision "hired" does- can I have some help?

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    Answered on January 10, 2022 at 03:12 AM

    Hi edelp,

    It seems like you have set up the conditions incorrectly.

    Upon checking on your conditions, this part:1641801867_61dbe88b431ba_

    won't show when you only clicked on secondary as the interview type and hired as the hiring decision because of the condition you made here:1641801889_61dbe8a1c7079_

    You required the "Lifeguard" to be chosen.


    This also contradicts your other condition (Candidate will only show if "Lifeguard" will be chosen)


    What I can recommend is for you to recreate the conditions when clicking on hired and make sure you show the multiple fields (make sure to include the submit button)



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    Answered on January 10, 2022 at 03:23 AM

    In addition, I have checked your form and you have multiple show conditions.

    To clarify, do you want to show fields based on answer?

    Please note that if you use the show fields, the default field should be hidden by default.

    I would suggest you hide those fields that you would like to use in your show condition.

    Example condition: In your Hiring Decision(Secondary), all your conditions is show


    however, the fields are set to be shown by default already.


    Please check and hope this information helps.