- Matt VenturaAsked on April 21, 2014 at 04:29 PM
Hi - we have migrated from an internal exchange server to a hosted exchange server with intermedia. we updated our forms to send messages to email@example.com, however we are receiving the following info in a bounce back. Could you please help?'
My name is Matt Ventura and we are the support team for PrimalPetFoods.
You can reach me at 415-595-1105
Thank you very much.-----Original Message-----From: Microsoft OutlookSent: Monday, April 21, 2014 11:47 AMTo: POPSubject: Undeliverable: RE: POP Request: POP-02757 - Test 2mx.google.com rejected your message to the following e-mail addresses:mx.google.com gave this error:The email account that you tried to reach is over quota. Please direct the recipient to http://support.google.com/mail/bin/answer.py?answer=6558 dh4si6370385veb.211 - gsmtpThe recipient's mailbox is full and can't accept messages now. Please try resending this message later, or contact the recipient directly.Diagnostic information for administrators:Generating server: HUB032-VA-3.EXCH032.serverpod.netmx.google.com #552-5.2.2 The email account that you tried to reach is over quota. Please direct 552-5.2.2 the recipient to 552 5.2.2 http://support.google.com/mail/bin/answer.py?answer=6558 dh4si6370385veb.211 - gsmtp ##Original message headers:Received: from MBX032-E1-VA-4.EXCH032.serverpod.net ([10.216.121.70]) byHUB032-VA-3.EXCH032.serverpod.net ([10.216.121.46]) with mapi id14.03.0174.001; Mon, 21 Apr 2014 11:47:16 -0700From: POP <POP@primalpetfoods.com>Subject: RE: POP Request: POP-02757 - Test 2Thread-Topic: POP Request: POP-02757 - Test 2Thread-Index: AQHPXZIS5O4HX7jMRUqbVbznnzscFpscaRJQDate: Mon, 21 Apr 2014 18:47:15 +0000Accept-Language: en-USContent-Language: en-USX-MS-Has-Attach:X-MS-TNEF-Correlator:x-originating-ip: [188.8.131.52]Content-Type: multipart/alternative;boundary="_000_C1CAFD867CA58C4F8D4C158FFE99924DAD5B2Dmbx032e1va4exch03_"MIME-Version: 1.0
- JotForm SupportjonathanAnswered on April 21, 2014 at 07:52 PM
You can now manually check for e-mail addresses that are bounce listed under your account.
Please use this guide -How-to-remove-your-email-address-from-bounce-list
Hope this help. Inform us if you need further assistance.