Can’t connect to Paypal

  • Fatin Afiqah
    Asked on January 9, 2022 at 5:25 PM

    Hello, i cant connect my Paypal account.

    previously i made a form using the email laceputih@gmail.com and when i tried to connect to Paypal Business, it says Access Denied.


    then, i deleted the account with that email and created a new Jotform account with the email faatinafiqah@gmail.com.


    still, the problem keeps on happening. This is so frustrating.1641767131 61db60db8f128 ED2F0666 2DA9 4 Screenshot 10

  • Jessica JotForm Support
    Replied on January 9, 2022 at 9:28 PM

    Hello,

    Could you kindly try to connect via your web browser from PC instead? Please let us know how it goes, or whether the issue still persists even on PC.

    We await your updated response.