What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    credit card payment link says not foulnd

    Asked by Virginia Lemaire  on April 21, 2014 at 06:07 PM
    credit card
  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 21, 2014 at 10:13 PM

    Hello Virginia,

    I am not sure if I have understood your question correctly.

    Do you mean to say the you are getting page not found error when you are trying to upgrade your account? I just tried clicked on the "Upgrade" button to upgrade my own account and I was unable to replicate the issue you are having. I would suggest you to please explain your problem a bit more in detail. It would be great if you could also share a screenshot of the problem and we will take a look. The following guide should help you in uploading image in your forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!