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efutureskillsAsked on January 10, 2022 at 9:36 AM
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Amos_WReplied on January 10, 2022 at 9:40 AM
Hey there,
Please have a look at the following article,
It explains how to download submissions with different file formats and in your case PDF.
https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf/
Please let us know if you need any further assistance,
Thank you
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efutureskillsReplied on January 10, 2022 at 4:15 PM
I added a payment to one of my forms then removed it because when I downloaded it as a pdf it was showing me invoice reciepts and when I took it out it still shows me invoice reciepts instead of the actual form?
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Mightor JotForm SupportReplied on January 10, 2022 at 9:02 PM
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efutureskillsReplied on January 11, 2022 at 7:59 PM
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Mightor JotForm SupportReplied on January 11, 2022 at 9:20 PM
Hi,
Thank you for providing the forms URL.
When you open your form, click on Form Builder then PDF Editor:
Once the PDF if built, click the Download button.
But if you want to download your form submissions as a PDF, you will need to follow my colleagues suggestion on go to this page.
Kind regards,
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efutureskillsReplied on January 13, 2022 at 6:18 AM
I know how to open as a pdf, I have 2 forms exactly the same, I added a payment to one of them and realised I wasn't able to open to form submission instead it will open a copy of the invoice when I click to download as a pdf rather then the other form I have I would be able to download the submission form. I didnt like that fact that it was downloading invoices so I removed the payment method and its still downloading invoices so my question is how do I remove the invoice and have the form submission downloaded only.
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Billy JotForm SupportReplied on January 13, 2022 at 7:06 AM
Hi,
You just need to delete the invoice PDF from the PDF editor.
Open the form via PDF editor and on the upper-right corner, click on the 3 dots next to the PDF title and choose Delete.
Let us know if you need further assistance.
Best regards,