How could I open a pdf form

  • Profile Image
    efutureskills
    Asked on January 10, 2022 at 09:36 AM
    Yes, and I also wanted to know how could I open a pdf form not the pdf invoice. I want the actual form submitted downloaded and when I download it I see an invoice
  • Profile Image
    Amos_W
    Answered on January 10, 2022 at 09:40 AM

    Hey there,

    Please have a look at the following article,

    It explains how to download submissions with different file formats and in your case PDF.

    https://www.jotform.com/help/73-how-to-download-form-submissions-as-excel-csv-pdf/

    Please let us know if you need any further assistance,

    Thank you

  • Profile Image
    efutureskills
    Answered on January 10, 2022 at 04:15 PM

    I added a payment to one of my forms then removed it because when I downloaded it as a pdf it was showing me invoice reciepts and when I took it out it still shows me invoice reciepts instead of the actual form?

  • Profile Image
    Mightor_M
    Answered on January 10, 2022 at 09:02 PM

    Hi,

    Can you please provide the URL of the form so we can further check?

    Kind regards,

  • Profile Image
    efutureskills
    Answered on January 11, 2022 at 07:59 PM
  • Profile Image
    Mightor_M
    Answered on January 11, 2022 at 09:20 PM

    Hi,

    Thank you for providing the forms URL.

    When you open your form, click on Form Builder then PDF Editor:

    1641953807_61de3a0f94dab_PDF.png

    Once the PDF if built, click the Download button.

    1641953904_61de3a70c995b_PDF2.png

    But if you want to download your form submissions as a PDF, you will need to follow my colleagues suggestion on go to this page.

    Kind regards,

  • Profile Image
    efutureskills
    Answered on January 13, 2022 at 06:18 AM

    I know how to open as a pdf, I have 2 forms exactly the same, I added a payment to one of them and realised I wasn't able to open to form submission instead it will open a copy of the invoice when I click to download as a pdf rather then the other form I have I would be able to download the submission form. I didnt like that fact that it was downloading invoices so I removed the payment method and its still downloading invoices so my question is how do I remove the invoice and have the form submission downloaded only.

  • Profile Image
    Billy_G
    Answered on January 13, 2022 at 07:06 AM

    Hi,

    You just need to delete the invoice PDF from the PDF editor.

    Open the form via PDF editor and on the upper-right corner, click on the 3 dots next to the PDF title and choose Delete.

    Let us know if you need further assistance.

    Best regards,