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    Date value is trimmed when submissions are downloaded in excel.

    Asked by gzenergy on April 22, 2014 at 05:07 AM

    all the dates arent downloading properly from excel download can you please look into this for me 

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    JotForm Support

    Answered by ashwin_d on April 22, 2014 at 06:39 AM

    Hello gzenergy,

    I'm sorry for the trouble caused to you.

    I did try to download your forms submission data in excel and I was able to replicate the issue you are having. It seems that any date which is greater than 9 of a calendar day is not being displayed. 

    I am creating a bug report and sending it to our back end team. They will take a look and find out the possible cause of this issue. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Support

    Answered by NeilVicente on April 22, 2014 at 09:43 AM


    We have fixed the problem you have reported regarding the trimmed values on Excel files.

    Please let us know if you have any other questions or concerns.