- lyonssAsked on April 22, 2014 at 05:30 AM
I am getting a 404 not found error
- JotForm Supportashwin_dAnswered on April 22, 2014 at 06:52 AM
It seems you are using custom URL. The above form URL will not work because you are using date in the URL which has separator "/". Technically "/" will check for a child folder in the web server.
Please avoid the "/", "'", ";" and any other special characters from the custom URL and that should solve your problem. Please be noted that "_" and "-" will work just fine in your form custom URL.
Hope this helps.
Do get back to us if you have any questions.
- JotForm SupportabajanAnswered on April 22, 2014 at 06:56 AM
Just to add to my colleague's advice, the apostrophe in St_Paul's will also cause a problem.
- kimotomainaAnswered on April 22, 2014 at 07:00 AM
Have you tried creating another form using the same procedure and account but and did not work as well?