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philvalAsked on January 10, 2022 at 1:16 PM
Hi.
Is there an issue with my account? I'm unable to create any new forms. I have the silver plan, why is it forcing me to upgrade my plan?
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Carl Support Team LeadReplied on January 10, 2022 at 3:39 PM
Hello philval,
Is there an issue with my account? I'm unable to create any new forms. I have the silver plan, why is it forcing me to upgrade my plan?
Because your account is active and under its usage limits, I recommend trying logging out then back in.
If the issue persists, please record a screenshot of the error and post it here.
https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/
Please let us know if you have any questions.