Why can't I access form templates?

Hi.

Is there an issue with my account? I'm unable to create any new forms. I have the silver plan, why is it forcing me to upgrade my plan?

Hello philval,

Is there an issue with my account? I'm unable to create any new forms. I have the silver plan, why is it forcing me to upgrade my plan?

Because your account is active and under its usage limits, I recommend trying logging out then back in.

If the issue persists, please record a screenshot of the error and post it here.

https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

Please let us know if you have any questions.