Can I send emails to unique emails?

  • Mara Adams
    Asked on January 10, 2022 at 1:31 PM

    Hi-


    I'm working with a customer that used your product to set up a webform and they want to connect our system. Each webform would have a unique email connected to a customer record in our system. Can I send the webform email into that unique email each time?


    Mara

    Jotform Thread 3654958 Screenshot
  • Basil JotForm Support
    Replied on January 10, 2022 at 4:27 PM

    Hi,

    Apologies, I am not sure if I understand your request correctly, but if the person filling the form knows the unique email, you can add an email field to the form and the person can enter the email and you can use the auto-responder option to send emails to that email.

    Relevant guide: https://www.jotform.com/help/26-setting-up-an-autoresponder-email

    Please let us know if you have any further questions.

  • Mara Adams
    Replied on January 10, 2022 at 4:33 PM

    The email is system generated by the system we're exporting to. But I'm just trying to get docs. Can I export docs using the API directly into another system? That would replace the need to email them in to our system.

  • Kevin Support Team Lead
    Replied on January 10, 2022 at 10:41 PM

    If you are referring to export the documents with the submission, that's possible to do through our API, you can refer to this guide for more details: https://api.jotform.com/docs/#submission-id

    However, if you're referring to the PDF document, I'm afraid this cannot be created through the API.