What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I cancel my subscription?

    Asked by transformed_l4h on April 22, 2014 at 09:42 AM


    Can you please tell me how to cancel my subscription?

    Thank you for your assistance. 

  • Profile Image
    JotForm Support

    Answered by ashwin_d on April 22, 2014 at 10:26 AM

    Hello transformed_l4h,

    Here are the steps to cancel your subscription:

    1. Sign In to your JotForm account.

    2. Click on the person looking icon on the top right of your screen.

    3. Click on "Account"

    4. Click on "Billing" tab.

    5. Click on the "Starter" plan and you will get a "Cancel Subscription" popup. You need to click on the "Cancel Subscription" button. Please check the screenshot below:

    Thank you!