How can I cancel service

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    azulsummer
    Asked on January 10, 2022 at 07:23 PM

    I would like to cancel my service.

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    cael
    Answered on January 11, 2022 at 01:35 AM

    Hello azulsummer,

    Thank you for contacting Jotform Support. Jotform account can be downgraded to free by following the steps below:

    1. In the My Forms menu, click on the account photo and select settings.

    1641882821_61dd24c54b496_34.png

    2. On the left side of the page, click on the Billing and click on Change Plan, and change to free.

    1641882840_61dd24d8ca114_12.png

    If you require any further assistance, please let us know.