How can I cancel service

  • azulsummer
    Asked on January 10, 2022 at 7:23 PM

    I would like to cancel my service.

  • Can Özcan JotForm UI Developer
    Replied on January 11, 2022 at 1:35 AM

    Hello azulsummer,

    Thank you for contacting Jotform Support. Jotform account can be downgraded to free by following the steps below:

    1. In the My Forms menu, click on the account photo and select settings.

    1641882821 61dd24c54b496 34 Screenshot 10

    2. On the left side of the page, click on the Billing and click on Change Plan, and change to free.

    1641882840 61dd24d8ca114 12 Screenshot 21

    If you require any further assistance, please let us know.