Form submitted without required content

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    HuttonSafetyGroup
    Asked on January 10, 2022 at 07:27 PM

    Hi there,

    One of our forms got submitted but all the fields are empty. This should not be possible since there are a lot of required fields

    We would like to know how that is possible.

    Form: https://form.jotform.com/210805302854247

    "Submission 1852" in the inbox.

    Thank you.

  • Profile Image
    Sheena_M
    Answered on January 11, 2022 at 02:15 AM

    Hi there,

    I tried to clone your form but was unable to replicate the issue. I cannot submit when I skip a required field.

    Would you permit us to make a test submission on your form?

    We look forward to hear from you.


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    HuttonSafetyGroup
    Answered on January 11, 2022 at 04:27 PM

    Yes please do what ever is needed.

    We weren't able to replicate the issue neither.

  • Profile Image
    JohnRex
    Answered on January 11, 2022 at 07:16 PM

    I've tried submitting the form with required fields empty but did not push through. It's giving me errors:

    1641946284_61de1cac01c94_

    But it's a good thing you have added a browser info (hidden box) field here that would help our developers troubleshoot the issue. I am sending this to them for further investigation since I cannot replicate it, too on my end.

    We shall keep you posted on this ticket as soon as we receive an update from them.

    Apologies for this inconvenience.