Please disable automatic renewal for my subscription plan

  • robertyesid
    Asked on April 22, 2014 at 11:30 AM

    Good day, I do not wish to renew the subscription every month, I have not used the capacity of the first month, so there is no need to renew the service monthly cornering ability. I appreciate that answer I cancel the automatic renewal. thanks

    Jotform Thread 365623 Screenshot
  • TitusN
    Replied on April 22, 2014 at 1:12 PM

    Hello,

    The automatic renewal to your subscription (79547336) has been cancelled as requested.

    Your submission limits are reset each month - so your monthly submscription that you pay for will only allow that capacity for one month - it does not get carried over to the next month. 

    Please let us know how we can assist further

  • TitusN
    Replied on April 22, 2014 at 1:22 PM

    Hello,

    With the cancellation of autorenewal  - your account will be set back to "Starter/Free" on 2014-05-23.

    Please let us know if we can assist further.