What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I make the form secure?

    Asked by AMcKelvey on April 22, 2014 at 02:39 PM
    1. How do I make them secure? I see that I could do that under Embed Form but I am not sure how to do it otherwise.
  • Profile Image

    Answered by Carina on April 22, 2014 at 02:52 PM

    Hello Anna

    You can do it in the embed form section, as you mention, but if you wish you may just add https:// instead of the http:// on the normal forms.

    Let us know if we can be of more assistance.

  • Profile Image

    Answered by AMcKelvey on April 23, 2014 at 01:21 PM
    OK, I figured out how to make the form secure by going to the Embed Form Wizard and clicking "secure"; however, once I do that and I go to Preview to copy the link to send to a client, it still says 'http://' instead of 'https://' - what am I doing wrong?

    Anna McKelvey
    Owner, Around The World Vacations
    Email: anna@atwvacations.com
    Phone: 262/853-7792
    Facebook: www.facebook.com/aroundtheworldvacations
    "Creating Memorable Trips Around The World!"

  • Profile Image

    Answered by Carina on April 23, 2014 at 02:33 PM

    Hello Anna

    I'm sorry, it seems I created some confusion by mentioning the method for copying the form's url in the preview mode in a previous thread. If you preview the form it will show the non-secure version of the url, the http:// but you can manually replace it by https:// while copying it to paste in the email. It would work like this:

    http://form.jotform.us/form/41123702281139 - non secure  version

    https://form.jotform.us/form/41123702281139 - secure version

    Other method is to go to the embed form section, select Secure form and then copy the url directly from here:

    I'm very sorry for not being clear in my previous answer.

    Let us  know if we can be of assistance.