What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Over Quota Message

    Asked by KelleyMBAAmme on April 22, 2014 at 03:50 PM

    Hello,

    We're now seeing a message that we are over our quota with regards to our form.  I see only about 42 submissions related to the form. What can I do to make sure people can continue submitting via this form? 

     

    Here is the link we've given people: http://form.jotform.us/form/32457959431160

     

    Thanks.

    Page URL:
    http://form.jotform.us/form/32457959431160

    Screenshot
    message form over quota Submissions JotForm thanks
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    Answered by Carina on April 22, 2014 at 05:51 PM

    I checked your form and you 16 SSL (secure) submissions out of the 10 monthly included in the free plan. I will reset your SSL counter to 0, but we can do this only once. To avoid future disabling of the form please use a non-secure version.

    To do so, please go to embed form, unchecked the secure version option and emebed your form again:

    Let us know if we can be of more assistance.