Form Over Quota Message

  • Profile Image
    KelleyMBAAmme
    Asked on April 22, 2014 at 03:50 PM

    Hello,

    We're now seeing a message that we are over our quota with regards to our form.  I see only about 42 submissions related to the form. What can I do to make sure people can continue submitting via this form? 

     

    Here is the link we've given people: http://form.jotform.us/form/32457959431160

     

    Thanks.

  • Profile Image
    Carina
    Answered on April 22, 2014 at 05:51 PM

    I checked your form and you 16 SSL (secure) submissions out of the 10 monthly included in the free plan. I will reset your SSL counter to 0, but we can do this only once. To avoid future disabling of the form please use a non-secure version.

    To do so, please go to embed form, unchecked the secure version option and emebed your form again:

    Let us know if we can be of more assistance.