A field isn't showing up for some members

On one of our forms, a field isn't showing up for some users (Unique name= standardsjudicialBoard260, title is "Standards/Judicial Board Members and Emails"). They see the title but no input fields.

Hi,

We apologize for the inconvenience.

I have cloned your form and did a test, I have checked on multiple devices and browsers. I can easily see the field "Standards/Judicial Board Members and Emails".

I have also deleted your form cache in case it is causing the issues.

Can you please check again? If the issue persists please let us know on which device and browser your users not able to view the field?

Google Chrome

Dell laptop

Ad blocker is turned off and still not seeing the fields

Google Chrome

Dell laptop

Ad blocker is turned off and still not seeing the fields

Hi,

I have checked your form and I can still see the fields for "Standards/Judicial Board Members and Emails"

Can you please share the screenshot? So that we can check further.

You can check guide regarding posting screenshots: https://www.jotform.com/help/438-how-to-post-screenshots-to-our-support-forum/

Also please remove cache of browser and also check in incognito mode of Google Chrome

Looking forward to hearing from you soon

Here's a screenshot

Hi there,

I do see the problem in your screenshot; but, I can't replicate it myself.

Q) Can you please check again; but, this time from a different web browser?

Let us know if you still face issues.

Thank you!