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    Conditions disappeared overnight & revision history missing completely

    Asked by bpoquette on April 22, 2014 at 05:36 PM

    My form (called Clone of VBS 2013 Registration) was working fine as of Tuesday, April 15th at 11 p.m. Central Standard time (after putting in 3 hours of work and about 20 conditions).  The next day all those new conditions that made it work were gone and the revision history doesn’t even show I was working on it late that Tuesday night.   Please find the revision history and restore to around 11:00 April 15th version.  The conditions missing were all related to the fields asking what grade a child is in.  If a child is in 3rd grade or above the fields related to the sign-out details shouldn't be visible.   Each time I added a conditoin, I verified the form was working and saved it.  

    I did contact Jotform aobut this last week, but checked the "keep this question private" box and haven't gotten any response.  I'm on a May 1 deadline for this form.  Please help!







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    JotForm Support

    Answered by Welvin on April 22, 2014 at 08:15 PM


    I checked your form and there are present conditional logic settings to it. I check your form direct URL: http://www.jotform.us/form/40915220196147 and they seems to be working as expected. Do you managed to resolved this?

    Please get back to us if there are still issues to the form. If there are logic settings that aren't working, please let us know what fields.