Empty notification email received

  • Profile Image
    Fisher_Lyndsey
    Asked on January 11, 2022 at 02:31 PM
    2). I am receiving in my email that a form was completed, once completed, from jotform, but the body of the email is not showing me information (see screenshot 1)
  • Profile Image
    Bojan_J
    Answered on January 11, 2022 at 02:45 PM

    I have checked the Notification email configured in your form, and it is empty. You can manually add data to it, or you can delete it, and create a new one, which will create a default email with all values from your form.

    You can use the following link to see how to configure new notification:
    https://www.jotform.com/help/25-setting-up-email-notifications/

    Let us know if you have any additional questions.