What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cancel our account

    Asked by Rakesh Tondon  on April 22, 2014 at 08:31 PM

    We were using your product but have stopped using this for our site for about 8 months now. How can we cancel the account immediately? My CTO, Vishnu Nath (vishnu@letote.com) had set this up but he has since then left the company and therefore I'm contacting you.


    Please let us know how to take care of this ASAP.




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    JotForm Support

    Answered by ashwin_d on April 22, 2014 at 10:54 PM

    Hello Rakesh,

    Upon checking your account, I found that you have successfully cancelled your account subscription. You will not be billed again. Your account is scheduled to be downgraded on April 24, 2014. 

    Thank you!